About Us
Cleanin is a commercial cleaning company located in Birrong, providing recurring cleaning services for offices, strata properties, industrial facilities, healthcare environments, gyms, retail spaces, childcare centres, and multi-site commercial portfolios across Greater Sydney.
Founded in 2018 by Basil Miranda after more than a decade working within Sydney’s commercial cleaning industry, Cleanin was built to solve one of the industry’s most common operational problems: maintaining consistent cleaning standards across multiple sites over the long term.
Today, Cleanin operates with a directly employed team of 50+ cleaning professionals supported by structured supervision systems, documented service procedures, recurring quality inspections, and clear operational accountability. Every recurring contract is managed under a defined scope of works, scheduled service programme, and site-specific operational process designed to support consistency, communication, and long-term reliability.
Our team services commercial facilities across every region of Greater Sydney, including Sydney CBD, Parramatta, Inner West, North Sydney, Western Sydney, Eastern Suburbs, and surrounding metropolitan areas. We currently support facility managers and property managers across a wide range of sectors including strata, corporate offices, healthcare, education, industrial, fitness, hospitality, and retail.
Every Cleanin team member completes National Police Certificate checks, WHS inductions, site-specific onboarding, and safe chemical handling training before attending any client facility. Cleaning operations are supported through structured supervision, documented SWMS procedures, incident reporting systems, and site-specific compliance protocols aligned with workplace safety requirements.
At Cleanin, commercial cleaning is not treated as a basic contractor service. It is treated as an operational responsibility that directly affects workplace presentation, hygiene standards, tenant experience, safety, and day-to-day business operations
The Story Behind Cleanin
Where It Began
Basil Miranda founded Cleanin 2018 after more than a decade working inside Sydney’s commercial cleaning industry.
Over those years, Basil worked across a wide range of commercial environments and repeatedly saw the same pattern emerge. Many cleaning contractors could perform reasonably well when servicing a single site or during the first months of a contract, but very few could maintain the same standard consistently across multiple sites over the long term.
For facility managers and property managers, this created an exhausting cycle. Most cleaning companies were built around winning contracts, not sustaining service consistency throughout the life of the contract.
Facility managers and property managers overseeing multi-site portfolios repeatedly faced the same cycle. A contractor would win the business, deliver acceptably for the first few months, and then gradually let standards drift. Different staff would appear without notice. Supervision would thin out. The quality quoted and demonstrated during the sales process would not be the quality delivered on-site twelve months into the contract.
The Decision
In early 2018, Basil decided to build Cleanin with three non-negotiable principles:
- Every client would have a clear and accountable point of contact.
- Every contract would operate under documented service expectations and rectification procedures.
- Every cleaner on site would be directly employed, inducted, trained, and accountable under the Cleanin operational system
Those principles continue to shape how Cleanin operates today
Where Cleanin Is Today
Seven years after its founding, Cleanin supports facility managers and property managers across Greater Sydney through recurring commercial cleaning contracts covering offices, strata properties, industrial facilities, gyms, retail spaces, healthcare environments, and multi-site commercial portfolios.
Today, Cleanin operates with:
- 50+ directly employed cleaning professionals
- active recurring commercial contracts across Greater Sydney
- structured site supervision and quality assurance systems
- documented cleaning procedures and operational workflow
- recurring inspection and reporting processes
- site-specific WHS induction procedures
While the company has grown significantly, the original focus has not changed:
delivering reliable commercial cleaning services through accountability, operational structure, and consistent service delivery.
What Cleanin’s Mission, Vision and Values
Our Mission
We started Cleanin with a simple idea. Commercial cleaning services should be consistent, accountable, and easy to manage for facility managers.
In practice, that means taking responsibility for the details that often get missed in this industry: clear communication, properly trained teams, structured cleaning processes, and service that doesn’t quietly change over time.
Our focus is to make sure facility managers and property managers across Greater Sydney can rely on their cleaning partner without needing to constantly follow up, chase issues, or manage avoidable problems.
We handle the cleaning side properly, so you can focus on everything else that comes with running a facility.
Our Vision
We want Cleanin to be the cleaning partner facility managers actually trust long-term not just because of what we promise at the start of a contract, but because of how we operate every single day after that.
That means being known for steady service, consistent teams, clear communication, and cleaning standards that don’t drop off after onboarding.
We’re building Cleanin for clients who value reliability, accountability, and continuity in their commercial cleaning.
Our Values
Accountability
If something needs attention, we take responsibility for it. Every site has a clear point of contact, and issues are followed through until they’re properly resolved not just acknowledged.
Safety and Compliance
We treat every site as a working environment with its own risks and requirements. Our teams follow structured cleaning procedures, WHS practices, and site-specific instructions designed to keep people and spaces safe.
Reliability
Clients should not have to wonder what kind of service they’ll get each week. We aim for consistency that holds up over time, not just during the early stages of a contract.
Workforce Stability
We use directly employed staff so clients don’t experience constant rotation of unfamiliar cleaners. This helps maintain training standards, accountability, and continuity on site.
Communication
We keep things straightforward and responsive. If something changes or needs attention, clients are informed early not after it becomes a problem.
Respect for Client Facilities
Every building we clean is someone’s workplace, asset, or responsibility. We expect our teams to operate professionally, work carefully, and treat every site with respect.
Request a Free Site Assessment
Cleanin provides facility managers and property managers across Greater Sydney with a no-obligation, on-site assessment covering scope of works, compliance requirements, and a fixed-price recurring service proposal.
All enquiries responded to within one business day.
For any queries, give us a call at 1300 50 55 50. Email us your questions at info@cleanin.com.au. Come and visit us at Cleanin office: 3 Holland Street, Birrong 2143, Australia.
